Neighbourhood Working

What is Neighbourhood Working?

‘Neighbourhood working’ has been developed to provide a collaborative approach to delivering local services and joined up support for people locally.  This includes involvement from health (NHS, your doctor) social care, voluntary organisations and charities. This ensures everyone will work together to find solutions to health and wellbeing challenges.

Neighbourhood working is about working together with each individual person, to identify who and what matters to them, and recognising in partnership what could be done to help keep local people safe, well and happy in their own homes.  Consent will always be requested before discussing and exploring each person’s individual requirements.

Neighbourhood based teams

Palliative Care Team

Hillingdon Palliative Care Team provides specialist care in community settings for patients with life-limiting illness.

For more information visit the Central and North West London NHS Trust

District Nursing

Hillingdon District Nursing Service supports adult patients who are housebound by providing nursing care in their own homes and/or other community settings.

For more information visit Central and North West London NHS Trust

Community matrons

Community Matrons provide expert case management for patients with one or more long term conditions who are identified as at risk of deteriorating health which may result either in an acute admission or impact on their quality of life.

Community matrons are part of the District Nursing Service.

Rapid Response Team

Hillingdon Rapid Response Service provides a single point of contact for adult patients experiencing a health crisis who could be safely cared for in the community instead of being admitted to hospital. The team consists of nurses with advanced skills, physiotherapists, occupational therapists, healthcare assistants trained in phlebotomy and administrators.

For more information visit Central and North West London NHS Trust

Care Connections Teams

Care Connection Teams (CCTs) look after patients aged 65 years and over, who have been identified by the GPs as needing case management because of their health and social care needs. Where appropriate, a care plan will be discussed and agreed with the patient on how best to manage their needs. There are a total of 15 CCTs across Hillingdon.

For more information visit Central and North West London NHS Trust

Community Mental Health Services

The Community Mental Health Team provides emotional support and advice to people who require urgent mental health attention, 24 hours a day, 7 days a week. It is open to children and adults of all ages, to people who haven’t previously used mental health services and to carers and family members who might be concerned about someone

For more information visit Central and North West London NHS Trust

Specialist Community Nursing

Specialist care provided for patients with long term conditions such as cardiology, Chronic obstructive pulmonary disease (COPD) and Parkinson’s.

Specialist nursing is part of the District Nursing Service.